We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 3 days of delivery for a refund or exchange, subject to the conditions outlined below.
2. Eligibility for Returns
To be eligible for a return, the item must meet the following criteria:
The product must be unused and in its original condition.
The item must be returned in its original packaging with all accessories, manuals, and documentation.
Proof of purchase (order confirmation or receipt) is required.
3. Non-Returnable Items
The following items are not eligible for returns:
Perishable goods (e.g., fresh produce, seeds, or animal feed).
Customized or personalized items.
Items that have been opened, used, or damaged after delivery.
Digital products (e-books, software, etc.).
Clearance or final sale items.
4. Return Process
Contact our customer support team at [email protected] within 2 days of receiving your order.
Provide your order number and details of the item(s) you wish to return.
We will provide return instructions, including the shipping address.
Ship the item back to us using a trackable shipping service. Customers are responsible for return shipping costs unless the return is due to an error on our part.
Once we receive and inspect the returned item, we will process your refund or exchange within 3 business days.
5. Refunds
Approved refunds will be issued to the original payment method used for the purchase.
It may take 3-5 business days for the refund to reflect in your account, depending on your payment provider.
6. Exchanges
If you receive a defective or damaged item, please contact us within 3 days for a free exchange.
We will cover the shipping costs for replacement products in case of defects or errors on our part.
7. Contact Us
If you have any questions or concerns about our return policy, please reach out to our support team at [email protected]
